CDHA Announcements
Annual Performance Report 2023/24
Each year we produce a Performance Report against the Scottish Social Housing Charter so our customers are kept informed on how we are performing and can compare us against our peer group.
Pest Control
Are you experiencing pests, vermin or infestations in your home?
Pests being in and around your home can be a nuisance and, at times, a health and safety issue. Please see below for some advice on what to do when you have a potential infestation in your home, and some tips to help prevent infestations.
Summer Newsletter and Business Plan
The Summer edition of our newsletter, Cathcart Standard is now available. You can view it online via the link below.
https://www.cathcartha.co.uk/sites/default/files/Cathcart%20Standard%20Issue%2052.pdf
Business Plan 2024-2029
Emergency Contact Numbers
To report an emergency repair out with our office hours (including weekends and holiday periods) please refer to the below contact list.
Rechargeable Repairs
There are certain circumstances where you will be charged for repair work carried out, for example:
Lost Keys
Annual visits for our tenants
We want you to feel safe and happy at home - and our annual visits play an important part in this.
Every year you will get a visit from our housing staff.
It's one way we can make sure your home remains safe and in good condition.
You do not need to do anything before your Housing Officer arrives - just make sure you are at home on your appointment date and time.
The visit lasts around 30 minutes and it gives you the chance to see your Housing Officer face-to-face.
Cost of Living Crisis - Debt & Fuel Support
Our Welfare Rights & Money Advice Team have been working hard to increase support to help tenants during the Cost-of-Living Crisis.
Are you worried about Debt?
Guide to Condensation & Mould
This leaflet is designed to give a brief guide to the occurrence of condensation or mould in your property, outlining the reasons why it may occur and stating actions which may reduce its effects. Further sources of information are given at the end of the leaflet. A copy of the leaflet can be found here.
Changes to Phone Line Options
We have recently updated the options on our office phone number. Please see below for our new updated options:
Keep your home free from damp and mould
Damp can cause mould on walls and furniture and make window frames rot. Damp and cold housing encourages the growth of mould and mites. Some damp is caused by condensation.
The attached leaflet explains how condensation forms and how you can keep it to a minimum, so reducing the risk of dampness and mould growth.