CDHA Announcements
Tenant's Handbook Update
We have updated our Tenant's Handbook.
The Tenant's Handbook aims to cover all aspects of your tenancy and should be read in conjunction with your tenancy agreement.
Please find the latest copy here.
Hard copies are available upon request.
Summer Newsletter
Please find our Summer newsletter. This issue contains information on the following:
- Accessibility toolbar
- Retirement announcement
- Allocations Policy review
- Tenant focus group
- Welfare rights news
- Legionella
- Free internet sim cards
- Laptop training session
- Hoarding
- Electrical safety inspections
- Contents insurance
A copy of our newsletter can be found here.
Staff Meeting
We are holding a staff meeting on 17/08/22 at 2pm to 3:30pm. During this time, our phone lines will be switched off and our office will be closed**.
In case of any emergency repairs, please contact:
Everwarm on 07584 577 948 for any electrical, joinery, plumbing, roofing or glazing repairs.
City Building on 0800 595 595 for any boiler or gas heating repairs.
For any general enquiries or to report any repairs, our phone lines will be switched back on at 4pm.
Emergency Contact Numbers
Our emergency contact numbers have been updated. To report an emergency repair out with our office hours (including weekends and holiday periods) please refer to the below contact list.
Spring Newsletter
Please find our Spring newsletter. This issue contains the following information:
Cold Callers/Scam Calls
We have been made aware of cold callers contacting housing association tenants recently in relation to repairs and maintenance issues. These calls are not connected to Cathcart and District Housing Association.
If you do get contacted by cold callers, please ensure you do not give out any of your personal details. If you are ever in doubt, please contact our office on 0141 633 2779 to confirm if it is a legitmate call from one of our staff members or contractors.
Rent Consultation Winner
Our prize draw took place on Monday 7th February and we would like to congratulate Elaine Middleton for winning a Sainsbury's voucher for returning the rent consultation questionnaire.
We take this opportunity to thank everyone who entered our competition and for also returning their consultation paper on the rent increase proposal for 2022/23.
Fuel Vouchers for Tenants with Pre-Paid Meters
There has been new funding released through SFHA Social Housing Fuel Support. If you are a tenant and would like to apply for a fuel voucher, please email your details to: info@cathcartha.co.uk where you will be sent a short questionnaire to complete.
Thank you,
CDHA Housing Team
Office Open by Appointment
We returned to the office on 31st January 2022 and we ask that all visits to the office are by appointment only so that we avoid cross contamination and the risk of too many people being present at the one time. If you would like to book an appointment, please call 0141 633 2779 or email us at info@cathcartha.co.uk and we will get back to you as soon as we can.
Our office hours are:
Winter Newsletter & Rent Consultation
Please find our Winter newsletter. This issue contains information on the following: