CDHA Announcements
Update to Office Opening Hours
In the earlier part of this year, we carried out a footfall survey of attendance at our office and found that general footfall had reduced considerably. More people use email/telephone as the main means of contact.
Tenants Handbook Update
We recently updated our Tenant’s Handbook. The Tenant’s Handbook aims to cover all aspects of your tenancy and should be read in conjunction with your tenancy agreement.
Staff Meeting 22/11/24
Our staff will be unavailable and our phone lines will be off on Friday 22nd November at 1 pm to 3.30 pm for a staff meeting. In case of any emergency repairs during this time, please contact:
Mount Florida Local Place Plan
Mount Florida Community Council and Mount Florida Community Trust are leading the development of a local place plan. In the summer, they asked about how you would like to change Mount Florida over the next 15 years.
Annual Performance Report 2023/24
Each year we produce a Performance Report against the Scottish Social Housing Charter so our customers are kept informed on how we are performing and can compare us against our peer group.
Pest Control
Are you experiencing pests, vermin or infestations in your home?
Pests being in and around your home can be a nuisance and, at times, a health and safety issue. Please see below for some advice on what to do when you have a potential infestation in your home, and some tips to help prevent infestations.
Have you heard about Multiply?
Multiply, a key part of the UK Government Shared Prosperity Fund (UKSPF), is a targeted funding programme to specifically support adult numeracy. It offers adults (aged 16 and over) who don’t have at least a National 5, Standard Grade or O-Grade qualification in maths or arithmetic or if this qualification was some time ago, access to free numeracy courses and support.
Summer Newsletter and Business Plan
The Summer edition of our newsletter, Cathcart Standard is now available. You can view it online via the link below.
https://www.cathcartha.co.uk/sites/default/files/Cathcart%20Standard%20Issue%2052.pdf
Business Plan 2024-2029
Emergency Contact Numbers
To report an emergency repair out with our office hours (including weekends and holiday periods) please refer to the below contact list.
Rechargeable Repairs
There are certain circumstances where you will be charged for repair work carried out, for example:
Lost Keys