Office Closed - Friday 10th November
Our office will be closed and our phone lines will be off on Friday 10th November 2023 due to staff training.
In case of any emergency repairs during this time, please contact:
Performance Report and Autumn Newsletter
Each year we produce a Performance Report against the Scottish Social Housing Charter so our customers are kept informed on how we are performing and can compare us against our peer group. A copy of our Performance Report 2022/23 can be viewed here.
Please find our Autumn Newsletter. This issue contains information on the following:
Emergency Contact Numbers
Our emergency contact numbers have changed. To report an emergency repair out with our office hours (including weekends and holiday periods) please refer to the below contact list.
Cost of Living Crisis - Debt & Fuel Support
Our Welfare Rights & Money Advice Team have been working hard to increase support to help tenants during the Cost-of-Living Crisis.
Are you worried about Debt?
Business Plan 2024-2027 Consultation
The Association is conducting a consultation on our Business Plan for 2024-2027. The health and safety of our tenants are at the heart of everything we do, and we want to hear about your priorities which will be reflected in our new Business Plan so that our tenant's desires are embedded in the work that we plan over the next three-year period.
The questions in the consultation are linked to where we see the organisation going and we want to gauge whether we have got that right.
Please find our Summer Newsletter. This issue contains information on the following:
Due to the high level of calls, we may not be able to call you back about the hedge trimming schedule. Nurture has been instructed to cut hedges over the next 6 weeks and will get to each garden as soon as they can.
Please find our Spring Newsletter. This issue contains information on the following:
Housing Officer Patches
Listed below is the name of the Officer, their email address, and the streets they will be responsible for. You can contact them about your rent and any tenancy matters you wish to raise with them.
Winter Newsletter and Guide to Condensation & Mould
Please find our Winter Newsletter. This issue contains information on the following: