Autumn Newsletter & Performance Report
Please find our Autumn newsletter. This issue contains information on the following:
Housing Applications Made (08/10/21 - 19/10/21)
Please note that if you have applied for our Waiting List between Friday 8th October to Tuesday 19th October, your housing application may not have been activated due to ongoing system issues.
We ask if you could please get in touch via email at firstname.lastname@example.org or call us on 0141 633 2779 (option 4) to check your application has been received. Thank you.
We are holding a staff meeting on 03/11/21 at 2pm to 3.30pm. During this time our phone lines will be switched off. In case of any emergency repairs please contact:
Electrical/Joinery/Plumbing/Roofing & Glazing Repairs – 07815 490 498 (Everwarm)
New Emergency Contact Numbers
To report an emergency repair out with our office hours (including weekends and holiday periods), please refer to the below contact list.
Our office hours are:
Monday to Thursday 09:00 – 17:00
Friday 08:30 – 15:30
For Out of Hours Calls;
Boiler & Gas Central Heating – 0800 595 595 (City Building)
For everything else, including:
CDHA Summer Newsletter
Please find our Summer 2021 Newsletter. This issue contains information on the following:
We are thrilled to announce we now provide accessibility and language support on our website. To ensure all our tenants and customers can access information and services barrier-free, everyone can customise their experience through a range of tools. On our website, you can now activate this inclusive support by clicking on the Accessibility button located at the top right of our webs
Please find our Spring 2021 Newsletter.
This newsletter contains information on the following:
Bulk Uplift Service
Following our consultation on the introduction of a new bulk uplift service to replace the former service provided by Glasgow City Council, the Association will introduce a new service.
Update of Phone Options & Change of Roles
We have recently updated the options on our office phone number. Please see below for our new updated options:
Option 1 – Repairs and maintenance, garden maintenance & gas servicing
Option 2 – Rent accounts and rent payments
Option 3 – Factoring payments and all other financial enquiries
Option 4 – Housing applications and allocations enquiries
Option 5 – All other general enquiries
Launch of Online Application Form
We are happy to announce that we have recently launched our housing application form online. To access the online portal and apply for housing, please click here. This will direct you onto a new page where you can fill out an application for housing.