CDHA Announcements
Changes to Phone Line Options
We have recently updated the options on our office phone number. Please see below for our new updated options:
Keep your home free from damp and mould
Damp can cause mould on walls and furniture and make window frames rot. Damp and cold housing encourages the growth of mould and mites. Some damp is caused by condensation.
The attached leaflet explains how condensation forms and how you can keep it to a minimum, so reducing the risk of dampness and mould growth.
Performance Report & Autumn Newsletter
Each year we produce a Performance Report against the Scottish Social Housing Charter so our customers are kept up to date on how we are performing and can also compare us against our peer group. A copy of our Performance Report 2021-22 can be viewed here.
Newsletter
Our Autumn newsletter contains information on the following:
Tenant's Handbook Update
We have updated our Tenant's Handbook.
The Tenant's Handbook aims to cover all aspects of your tenancy and should be read in conjunction with your tenancy agreement.
Please find the latest copy here.
Hard copies are available upon request.
Summer Newsletter
Please find our Summer newsletter. This issue contains information on the following:
- Accessibility toolbar
- Retirement announcement
- Allocations Policy review
- Tenant focus group
- Welfare rights news
- Legionella
- Free internet sim cards
- Laptop training session
- Hoarding
- Electrical safety inspections
- Contents insurance
A copy of our newsletter can be found here.
Cold Callers/Scam Calls
We have been made aware of cold callers contacting housing association tenants recently in relation to repairs and maintenance issues. These calls are not connected to Cathcart and District Housing Association.
If you do get contacted by cold callers, please ensure you do not give out any of your personal details. If you are ever in doubt, please contact our office on 0141 633 2779 to confirm if it is a legitmate call from one of our staff members or contractors.
Fuel Vouchers for Tenants with Pre-Paid Meters
There has been new funding released through SFHA Social Housing Fuel Support. If you are a tenant and would like to apply for a fuel voucher, please email your details to: info@cathcartha.co.uk where you will be sent a short questionnaire to complete.
Thank you,
CDHA Housing Team
Home Heating Support Fund
Are you in debt to your Utility Supplier and struggling to make payments? Do you have to ration your energy supply, and struggle to heat your home? Please contact our Welfare Rights & Money Advice Team, who may be able to access funding to pay all or part of your arrears, or assist with current costs.
CDHA are trusted partners of Homeheatingadvice.scot who are working in partnership with the Scottish Government to deliver the second iteration of the Home Heating Support Fund for Scottish households struggling with energy costs.
Autumn Newsletter & Performance Report
Please find our Autumn newsletter. This issue contains information on the following:
New Emergency Contact Numbers
To report an emergency repair out with our office hours (including weekends and holiday periods), please refer to the below contact list.
Our office hours are:
Monday to Thursday 09:00 – 17:00
Friday 08:30 – 15:30
For Out of Hours Calls;
Boiler & Gas Central Heating – 0800 595 595 (City Building)