Reporting a Common Repair
Please note, this information relates to common repairs only. If you have a repair that is individual to your flat, or which only affects your flat, you will need to arrange your own contractor to carry out the work.
There are a number of ways to report a common repair to CDHA:
- By calling us on 0141 633 2779 (Option 1)
- By visiting our office
- By using the ‘Report a Repair’ tab.
When reporting a repair please ensure you have the following information available:
- Your name, address and contact telephone number
- The common repair that is required
Out of Hours Repairs
If the repair is an out of office hours emergency, please call the appropriate contactor from the list of emergency numbers listed below:
- CLC All Trades on 0141 556 3500 for any electrical, joinery, plumbing, or roofing repairs
- City Building on 0800 595 595 for any boiler or gas heating repairs
What is an Emergency Repair?
A repair is an emergency if a delay in attending to it could represent a risk to health, safety or security, or could cause significant damage to property, such as:
- A hole in the roof that is allowing significant water ingress (could cause further damage to the building)
- Loose stonework that might fall on a passer-by (a risk to health and safety)
Both out of hours emergencies and common repairs incur charges that will be recharged to owners within the block, via factoring accounts.
Any issues, including quality of work, should be reported as soon as possible, to enable us to investigate further. Remember, the quicker we are aware of an issue, the quicker we can resolve it for you.