In the earlier part of this year, we carried out a footfall survey of attendance at our office and found that general footfall had reduced considerably. More people use email/telephone as the main means of contact.
From 11 November following a business review, the office will be closed all day on a Wednesday. This will allow staff to work uninterrupted and attend to fieldwork, as necessary. Appointments will still be available if required and should be made in advance with the relevant officer. The office will also close at 1 pm on Fridays to allow for staff training.