New Emergency Contact Numbers

To report an emergency repair out with our office hours (including weekends and holiday periods), please refer to the below contact list.

Our office hours are:

Monday to Thursday 09:00 – 17:00

Friday 08:30 – 15:30

For Out of Hours Calls;

Boiler & Gas Central Heating – 0800 595 595 (City Building)

For everything else, including:

Electrical/Joinery/Plumbing/Roofing & Glazing Repairs – 07584 577 948 (Everwarm)

It is important that you recognise these numbers are for genuine emergencies only such as loss of power, boiler breakdown, and burst pipes. Routine repairs can be reported during office hours.

You can report a repair on our website
Or via the Tenant Portal – For information on how to set this service up please contact or

To make an enquiry or report a repair during working hours please contact us directly on 0141 633 2779 (option 1).