Bitcoin payout methods of sterilization
Yes, we can accept manually produced mail orders without generating an invoice through our online system. Please use the online cart to calculate your shipping charges, or call Create a manual order form typed or legibly hand written and include: Mail along with cash, check, or money order payable to "The Spore Works" to: The online checkout said my order was declined, but I am showing a charge on my credit card?
Anytime a card authorization is attempted, it can result in a pending transaction being listed on your credit card statement. This is especially true for debit cards and pre-paid gift cards. If your order was declined by our system, it is likely due to billing address mismatch as our system will reject any order in which the billing address entered for your order does not match the billing address on file with the credit card company.
Pending transactions may be listed on your statement for five to seven business days, at which time they roll off or expire. If your order was declined by our checkout, we will not be collecting the funds, and have no control over the listing of the pending transaction on your statement.
Attempting multiple transactions may result in multiple pending sales being listed on your card. If you wish to complete your order, please call us during normal business hours at: We are often able to get the card approval to properly post, but must speak to the customer before doing so. The online shopping cart isn't working for me, do I have other options?
Our online shopping cart has been tested to be functional for all browser types. Check to ensure you have cookies and javascript enabled, as the cart will utilize cookies to keep shopping cart and address information present during your shopping session. Also ensure you are browsing from a current version of the site and not an earlier downloaded or cached version. If you continue to have trouble with our ordering system, please submit a message through the Contact Us link below, or call SPORE during normal business hours.
Do you have a phone number I can call to place my order? If we are unavailable to take your call, please try back again a little later. We have a small and dedicated staff, and appreciate your patience and understanding. We will do whatever is in our power to make sure you can successfully place your order and receive your items in a timely manner.
How soon are orders shipped and what are typical delivery times? Orders are typically processed and shipped within hours of payment receipt. We ship daily Monday through Friday. Orders placed on Friday afternoon through Sunday may not be processed and shipped until Monday or Tuesday, as it often takes a day or two to catch up from the weekend order load.
Occasional product backorder may delay your order for a few extra days. We will do our best to inform you if your order is expected to be delayed longer than days. Transit time depends on the delivery method chosen during checkout. We place orders with express shipping on priority fulfillment and do everything possible to ship them as soon as possible.
UPS express shipping options do not provide weekend delivery and weekends do not count towards delivery speed guarantee, so orders placed for Next Day or 2nd Day service on Thursday or Friday will likely not make delivery until the following Week. What sort of packaging do you use and how is it labeled? Packaging will depend on the items ordered. Orders for spore prints are shipped in small 4 x 8 inch padded bubble mailers.
Culture and spore syringes are mailed in small white cardboard boxes measuring 10 x 2 x 2 inches larger, brown boxes are used for big orders or else shipped in USPS provided Priority Mail packaging. Domestic packages will only contain the needed labels for shipping and will not display outside descriptions of the packaged contents. International orders requiring boxes for shipping not spore prints will be labeled with a customs claim ticket describing the contents and value of the package.
The return address label will be marked as "The Works" on all orders. Your name and phone number if provided will be included on the address. Please be aware for USPS mail that the delivery name must be listed as valid for that address, or else the package may be returned to us. What delivery options do I have and will I receive multiple packages?
Spore Works currently offers two carrier options: These methods are the most reliable and cost efficient available. Each will allow you to track your package to some degree protecting them from loss in shipment. Our items are shipped from the same location, but you may receive multiple shipments if an item or items are temporarily backlogged and delaying the rest of your order. All orders are shipped as requested during the checkout procedure unless otherwise arrange prior to order placement by contacting us.
How do I know if my order has been shipped? When placing your order be sure to include a valid email address we can use to contact you with tracking information.
As soon as your order is processed and shipped a confirmation email will be sent to the provided email and include your UPS tracking number or Priority Mail delivery confirmation number. UPS tracking numbers can be used to track the progress of your order. Delivery confirmation from the US mail will only tell if and when you have successfully received your package.
My tracking number says my order was delivered, but I never received it, now what? Some shippers may leave your package at your door without requesting signature. If your UPS tracking number or US Priority Mail delivery confirmation number shows delivery but you do not have your package, there are several options. First, please check with other members of your household to ensure your package was not secured by someone else. If your order is still not accounted for, please contact us for additional instructions and to arrange for replacement order to be mailed.
We may ask for you to file a lost package claim with the shipper so we can obtain some compensation for the package they lost or misplaced at delivery.
After a claim is filed we will then promptly reship a replacement order free of charge to minimize any delay for you to receive your order. I am under 18, can I still order from you? Spore Works requires all customers to be over the age of 18 to purchase any material from our catalog.
Proof of age may be required, or proof of adult permission obtained if we suspect an order is placed by a minor. We are very sorry if this causes any problems for those wishing to purchase our goods, but if you are under the age of 18 we ask you get your parents written consent to buy goods from our catalog. Do you ship to countries outside the USA?
Yes we do ship to countries outside the USA. Our shopping cart system is setup to accept international orders and delivery options are available for international customers. Please understand that some international delivery may be impractical or very expensive. Please see the note regarding potential international shipping restrictions below. Sporeworks cannot accept responsibility for replacement of seized or confiscated orders.
Are there any item, ordering, or shipping restrictions for international customers? Ordering and item restrictions may vary depending on the country of destination. Some countries will not allow the importation of live culture or spore material, especially in hydrated syringe form.
Australia and New Zealand will not allow any spore syringes, or culture syringes to pass through customs. Customers in these countries are asked to restrict their spore purchases to spore print samples only to ensure delivery may be possible. We ask that all international buyers consult their country's importation and duty schedules to be informed of any additional taxes or restrictions for importation of goods from our catalog.
Canadian customers choosing UPS Standard delivery option have already had the brokerage fees included in their shipping costs, but may still be charged for duty on expensive items. We will not process any credit card payments originating in Russia or any Russian Federation countries, or from the country of Brazil.
Furthermore, due to lack of address verification on most international orders, we reserve the right to refuse any large international orders. We ask customers in these countries to please contact us to make arrangements to pay for their orders via bank transfer or private international wire-transfer service, or to process their order via mail ordering. My order appears to be damaged or broken after shipping, now what? Sometimes packages will receive rough handling during shipping.
If you find your order has been damaged or broken in transit, please contact us to make additional arrangements. We may ask you to file a damage claim with the shipper so that we can be reclaim some funds for the damage they caused. We will then make arrangements for your package to be reshipped ASAP so as to minimize any delay for you in receiving good, clean, whole and undamaged merchandise. What is your return and refund policy?
We offer a sterility guarantee on spore and culture products for 30 days after purchase. Items must be in original unused condition. No returns without written authorization. No returns after 30 days. Shipping charges are not refundable. Checks may take time to clear, for fastest service use credit card, cashiers check, or US Postal money order. If the shipper for any reason returns orders to us you will be billed for additional shipping charges.
Liquid culture products are sold with cleanliness and viability guarantee, should you find your cultures to be unviable or contaminated please contact us and we will make arrangements for replacement. Can I have my order shipped as a gift to someone else?
Yes, you may have your order shipped as a gift to someone else, but we will require additional steps to process the order. If you are sending your order to any address other than the billing address for the card, or sending it to any receiver name that is different than that of the cardholder we are required to obtain additional "proof of cardholder participation" to complete your order.
You will receive these additional instructions within hours via email after placing your order. As a result, orders shipped to any name or address different than the cardholder name or billing address may experience a slightly longer processing and shipping. Mail order payments do not require these additional requirements and can be shipped to any address legally able to receive the material in the order.
Do you include an invoice with my order? Spore Works will not include an invoice with your order unless specifically requested in the "Special Instructions" field during order checkout. How safe is my credit card information? Your credit card information is safe with SSL certification protecting the checkout process and Authorize.
Our secure credit card processing system allows us to process your payment using our own merchant account via protected servers without 3rd party processing such as PayPal.
As part of our strategy to continue supplying our customers with quality rare and exotic spores and cultures, Spore Works is now focusing all our efforts on the maintenance and expansion of our Spores for Microscopy and Specialty Mushroom Cultures.
How do I pay for my order? Sporeworks offers a variety of payment options. Visa, Mastercard, and Maestro cards can be used for purchases directly through our secure online checkout. To avoid this fee, we highly recommend placing your order by phone. If you experience any difficulty with online card approval, please call us at Wish to pay by Bitcoin or other Cryptocurrency? We can do that too. Not familiar with Bitcoin? Please visit the Bitcoin website to learn more. Orders can also be paid through the mail with cash, check, or money order.
See below for addition details and instructions. My online order payment keeps getting declined, what do I do now? As a result, difficulty may be experienced for cards not authorized to be used outside the USA.
We encourage customers experiencing difficulty with the online checkout to place their order as a "Phone Payment by Credit Card. Orders may also be paid through the mail with cash, check, or money order. How do I pay for an order with Bitcoin or CryptoCurrency? Bitcoin is an alternative electronic currency that can be used to safely and securely purchase goods online. To use Bitcoins, you will first need to install a Bitcoin Wallet.
We recommend CoPay , or Exodus a multi-coin solution. Once your wallet is up and running, you can purchase Bitcoins with your bank account through a feature in the CoPay wallet. With Bitcoin fees rising, we understand many customers may wish to use other Alt Coins as payment. When you are ready, click the "Checkout" button.
After providing your order details, under the Payment Information, select "Bitcoin and Cryptocurrerncy. Submit your order and an invoice will appear with a payment link to complete payment via the Coinpayments. Once coins are sent, it may take up to 90 minutes to confirm your payment and for your order status to update this is normal. Once payment is received and confirmed, you will receive confirmation by email to the address provided in your order.
How do I place an order through the mail? Add the desired items to your shopping cart using the buttons provided on the item pages. When you are ready, click the "Checkout" button located in the left-hand column of your screen. Begin by providing your address information and available shipping services and rates will be displayed. Select the appropriate service, see below for notes on shipping time guarantees. Under the Payment Information, select "Mail Order: Cash, Money Order, Cashiers Check" and click "submit order.
Print this and mail along with payment to the address listed at the top of the invoice. Make check and money orders payable to "The Spore Works. Can I place a "hand written" mail order without generating an invoice?
Yes, we can accept manually produced mail orders without generating an invoice through our online system. Please use the online cart to calculate your shipping charges, or call Create a manual order form typed or legibly hand written and include: Mail along with cash, check, or money order payable to "The Spore Works" to: The online checkout said my order was declined, but I am showing a charge on my credit card?
Anytime a card authorization is attempted, it can result in a pending transaction being listed on your credit card statement. This is especially true for debit cards and pre-paid gift cards. If your order was declined by our system, it is likely due to billing address mismatch as our system will reject any order in which the billing address entered for your order does not match the billing address on file with the credit card company. Pending transactions may be listed on your statement for five to seven business days, at which time they roll off or expire.
If your order was declined by our checkout, we will not be collecting the funds, and have no control over the listing of the pending transaction on your statement. Attempting multiple transactions may result in multiple pending sales being listed on your card.
If you wish to complete your order, please call us during normal business hours at: We are often able to get the card approval to properly post, but must speak to the customer before doing so.
The online shopping cart isn't working for me, do I have other options? Our online shopping cart has been tested to be functional for all browser types. Check to ensure you have cookies and javascript enabled, as the cart will utilize cookies to keep shopping cart and address information present during your shopping session.
Also ensure you are browsing from a current version of the site and not an earlier downloaded or cached version. If you continue to have trouble with our ordering system, please submit a message through the Contact Us link below, or call SPORE during normal business hours.
Do you have a phone number I can call to place my order? If we are unavailable to take your call, please try back again a little later. We have a small and dedicated staff, and appreciate your patience and understanding. We will do whatever is in our power to make sure you can successfully place your order and receive your items in a timely manner.
How soon are orders shipped and what are typical delivery times? Orders are typically processed and shipped within hours of payment receipt. We ship daily Monday through Friday.
Orders placed on Friday afternoon through Sunday may not be processed and shipped until Monday or Tuesday, as it often takes a day or two to catch up from the weekend order load. Occasional product backorder may delay your order for a few extra days. We will do our best to inform you if your order is expected to be delayed longer than days. Transit time depends on the delivery method chosen during checkout. We place orders with express shipping on priority fulfillment and do everything possible to ship them as soon as possible.
UPS express shipping options do not provide weekend delivery and weekends do not count towards delivery speed guarantee, so orders placed for Next Day or 2nd Day service on Thursday or Friday will likely not make delivery until the following Week.
What sort of packaging do you use and how is it labeled? Packaging will depend on the items ordered. Orders for spore prints are shipped in small 4 x 8 inch padded bubble mailers. Culture and spore syringes are mailed in small white cardboard boxes measuring 10 x 2 x 2 inches larger, brown boxes are used for big orders or else shipped in USPS provided Priority Mail packaging.
Domestic packages will only contain the needed labels for shipping and will not display outside descriptions of the packaged contents. International orders requiring boxes for shipping not spore prints will be labeled with a customs claim ticket describing the contents and value of the package.
The return address label will be marked as "The Works" on all orders. Your name and phone number if provided will be included on the address. Please be aware for USPS mail that the delivery name must be listed as valid for that address, or else the package may be returned to us. What delivery options do I have and will I receive multiple packages? Spore Works currently offers two carrier options: These methods are the most reliable and cost efficient available.
Each will allow you to track your package to some degree protecting them from loss in shipment. Our items are shipped from the same location, but you may receive multiple shipments if an item or items are temporarily backlogged and delaying the rest of your order.
All orders are shipped as requested during the checkout procedure unless otherwise arrange prior to order placement by contacting us. How do I know if my order has been shipped?
When placing your order be sure to include a valid email address we can use to contact you with tracking information. As soon as your order is processed and shipped a confirmation email will be sent to the provided email and include your UPS tracking number or Priority Mail delivery confirmation number. UPS tracking numbers can be used to track the progress of your order. Delivery confirmation from the US mail will only tell if and when you have successfully received your package.
My tracking number says my order was delivered, but I never received it, now what? Some shippers may leave your package at your door without requesting signature. If your UPS tracking number or US Priority Mail delivery confirmation number shows delivery but you do not have your package, there are several options.
First, please check with other members of your household to ensure your package was not secured by someone else. If your order is still not accounted for, please contact us for additional instructions and to arrange for replacement order to be mailed. We may ask for you to file a lost package claim with the shipper so we can obtain some compensation for the package they lost or misplaced at delivery.
After a claim is filed we will then promptly reship a replacement order free of charge to minimize any delay for you to receive your order. I am under 18, can I still order from you? Spore Works requires all customers to be over the age of 18 to purchase any material from our catalog. Proof of age may be required, or proof of adult permission obtained if we suspect an order is placed by a minor.
We are very sorry if this causes any problems for those wishing to purchase our goods, but if you are under the age of 18 we ask you get your parents written consent to buy goods from our catalog. Do you ship to countries outside the USA? Yes we do ship to countries outside the USA. Our shopping cart system is setup to accept international orders and delivery options are available for international customers.
Please understand that some international delivery may be impractical or very expensive.